As a community of people, since the beginning of the Coronavirus, we have found ourselves going through tougher and tougher situations every day. Without having enough information on how to deal with the virus, we were pushing, reacting, and taking measures with the little information we were receiving, keeping ourselves safe. Several countries around the world began with measures like the home and self-quarantine to reduce the chance of anyone catching the virus, with people only leaving their houses if they urgently needed to or were working in the essential services departments with healthcare, banking, or something along those lines.
With a lot of people living away from their families, the only way they could keep in touch with each other was thought the internet, with a lot of them, organizing and having online calls with people around the world. Families would spend their evenings talking to their members who were away and not with the rest of them in their homes during the lockdown.
Are there any issues with having online calls over direct calls?
The internet is an amazing tool, allowing people to get in touch with one another in a few
seconds. Furthermore, it is loaded with millions and millions of apps, with multiple apps being used to talk to each other if a specific one does not work properly. However, with the rest of the world stuck at home, the reliance on the internet significantly increased. In some parts of the world, like India, for instance, the internet is not the best, with barely anyone using proper wired connections and relying wholely on mobile data. This started becoming an issue when it came to placing online calls to people since they were not clear and kept dropping.
When the internet is not the best solution, the only thing that could bridge the gap, allowing people to talk to their loved ones in other countries was cheap international calls. With the platform we have been working on, we created an option allowing people to make cheap calls to India or USA, without having to worry about trouble with connectivity. Furthermore, online calls are inexpensive but not the most professional if they are being used to communicate with business partners or clients who are in other countries, they might come across as slightly less professional as they should be.
What are the positives of using such a system?
The platform does not need the internet to work properly since it is based off regular calls.
Furthermore, since it places regular phone calls, it does not even need a smartphone and allows people to get through the system directly. This is great for those on the move, not always connected to WIFI, and it also connects with desk phones and landline phones. It has all the functionality of a regular call allowing people to have a conference call through the same platform if needed.
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